Shipping policy

At Vibha Jewellery, every order is handled with precision and care, ensuring a seamless delivery experience from our atelier to your doorstep.

🚚 Shipping Across India

We deliver to all serviceable pin codes across India, in partnership with trusted logistics providers. Each order is securely packaged to ensure it reaches you in perfect condition.

📦 Order Processing & Dispatch

  • Orders are typically processed and dispatched within 1 working day
  • Once shipped, you will receive an email with tracking details
  • In the rare event of delays, our team will keep you promptly informed

🔍 Order Tracking

  • A Tracking Link & AWB number will be shared via email upon dispatch
  • You can monitor your shipment in real-time until delivery

🚀 Delivery Timelines

🇮🇳 Within India

  • Metro Cities: 2–3 working days
  • Non-Metro Locations: 5–7 working days

Delivery timelines are calculated from the date of dispatch.

While we strive for timely delivery, unforeseen circumstances or logistical delays may occasionally impact timelines.

🔐 Important Delivery Information

To ensure secure delivery:

  • A valid 10-digit Indian mobile number is mandatory
  • All deliveries are OTP-verified
  • Failure to provide OTP may result in:
    • Delivery failure
    • Return of shipment to our warehouse
    • Additional re-shipping charges

🌍 International Shipping

We offer worldwide shipping for our global clientele.

  • Estimated delivery: 10–15 days from order date
  • Shipments are securely routed through multiple checkpoints

For any queries, reach out to us at:
📧 support@vibhajewellery.com

💳 Shipping Charges

🇮🇳 India

  • Free shipping on all prepaid orders
  • ₹125 charge applicable on Cash on Delivery (COD) orders

🌎 International Orders

  • Shipping charges are calculated based on product weight
  • Final shipping cost is displayed at checkout
  • All international shipments are sent on a DDU (Delivery Duty Unpaid) basis

🧾 Customs, Duties & Taxes

  • Product prices and shipping charges are exclusive of import duties
  • Customers are responsible for:
    • Customs duties
    • Import taxes
    • Local levies

Non-payment of duties may result in:

  • Shipment being held or returned
  • Shipping and return charges are non-refundable

💎 Our Promise

✨ Trusted by all our customers
🚚 Fast & reliable delivery
🔐 Secure packaging
🔁 Hassle-free experience