Privacy Policy

At Vibha, we are committed to safeguarding your privacy with the same care and integrity that define our craftsmanship. This Privacy Policy outlines how we collect, use, protect, and respect your information when you engage with our website, digital platforms, and services (collectively, the “Platform”).

Your trust is invaluable to us, and we are dedicated to maintaining it through transparency and discretion.

1. Personal Information We Collect

We may collect personal information when you interact with Vibha in ways that enhance your experience, including when you:

  • Explore or browse our collections
  • Create an account or make a purchase
  • Subscribe to our exclusive updates
  • Share feedback, reviews, or preferences
  • Participate in curated experiences, surveys, or campaigns

This information may include:

  • Name
  • Email address
  • Phone number
  • Billing and shipping details

You may choose to browse our Platform anonymously; however, certain services may require personal information to deliver a seamless experience.

2. Non-Personal Information

To refine and elevate your experience, we may collect non-identifiable data such as:

  • Device and browser type
  • Operating system
  • Technical interaction data

This information is aggregated and used solely to enhance performance, design, and usability.

3. How We Use Your Information

Every piece of information you share with us is used thoughtfully to enrich your journey with Vibha:

Personalised Experience
To tailor your browsing and shopping experience based on your preferences.

Seamless Service
To provide attentive customer support and respond to your queries with care.

Order Fulfilment
To process and deliver your purchases with efficiency and precision.

Continuous Refinement
To enhance our collections, services, and digital experience.

Exclusive Communication
To share curated updates, new launches, and special invitations—only when you choose to receive them.

You may opt out of communications at any time through the unsubscribe option provided.

4. Cookies & Experience Enhancement

Our Platform uses cookies and similar technologies to:

  • Remember your preferences
  • Provide a seamless browsing experience 
  • Understand user interactions

You may adjust your browser settings to decline cookies; however, this may impact certain functionalities.

5. Data Security & Protection

We uphold the highest standards of data protection to ensure your information remains secure and confidential.

  • Secure encryption protocols (SSL) protect data transmission
  • Robust safeguards prevent unauthorised access, alteration, or disclosure
  • Your information is handled with discretion and care at every stage.

6. Sharing of Information

Discretion is integral to our philosophy.

  • We do not sell, trade, or rent your personal information
  • Limited data may be shared with trusted partners (such as payment and logistics providers) solely to fulfil your orders.
  • Aggregated, non-identifiable insights may be used for analytical purposes

7. Third-Party Associations

Our Platform may feature links to select third-party websites or services. While we curate our associations carefully, Vibha is not responsible for the privacy practices or content of these external platforms.

We encourage you to review their respective policies when engaging with them.

8. Accuracy & Evolution

We strive for precision in all information presented. However, occasional refinements or updates may occur.

Vibha reserves the right to:

  • Update or modify content without prior notice
  • Enhance services and offerings continuously

9. Curated Communications

By subscribing to Vibha communications, you gain access to:

  • Exclusive collections
  • Early previews
  • Special invitations

You may opt out at your convenience at any time.

10. Your Consent

By engaging with our Platform, you acknowledge and accept this Privacy Policy.

Continued use following updates signifies your acceptance of any revisions.

11. Policy Updates

As Vibha evolves, so may this Privacy Policy. We encourage you to review it periodically to stay informed about how your information is protected.

12. Contact Us

For any queries, concerns, or clarifications regarding this Privacy Policy or your interactions with Vibha, we invite you to connect with us via the details provided on our Contact Us page.

A Legacy of Elegance · Crafted with Trust · Delivered with Care.